Considerations for Retailers with Exempt Managers When Implementing AI-Driven Tools
Elizabeth Arnold and Samantha Stelman explore how the adoption of artificial intelligence (AI) in retail is reshaping store operations and potentially altering the role of store managers.
As AI tools take over tasks traditionally performed by managers, such as hiring, scheduling, and performance management, retailers are advised to consider how these changes may affect managers’ classification as exempt or nonexempt employees under current employment law. The authors highlight how the nature of some tasks may shift key factors, such as level of responsibility and use of independent judgment, and suggest that retailers carefully evaluate how AI integration may impact managerial duties and legal compliance.
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