Converge17
October 3-5, 2017
Intelligence That Works
BRG is home to renowned thought leaders and experts considered authorities in their fields of work. Our timely research and perspectives provide analysis and insights on the most important issues facing the industries and organizations we serve.
On October 3, Katie Norris took part in a Business Drivers’ panel on “Regulatory Changes Affecting Helplines.” The session reviewed changes and best practices in the regulatory environment, and potential ways to support increased levels of employee engagement without overburdening an organization.
Prepare for what's next.
ThinkSet magazine, a BRG publication, provides nuanced, multifaceted thinking and expert guidance that help today’s business leaders adopt a more strategic, long-term mindset to prepare for what’s next.