Agentic AI Development Solutions

We design and build AI agents that conduct multistep work within client systems under human oversight and organizational controls.

Organizations increasingly seek AI that performs substantive, multistep work within their operating environments rather than responding to individual queries in isolation. With BRG’s Agentic AI Development service offering, we design and deploy production-grade AI agents: software systems that plan and act across multistep processes, operate inside existing enterprise systems, and remain under human oversight. These agents combine large and small language models, process automation, and system integration to perform work that previously required sustained manual effort, including the gathering and analysis of data, preparation of documents, and execution of defined actions in systems of record.

Large language models handle complex reasoning across broad tasks. Purpose-built small language models are trained or fine-tuned for specialization, cost, latency, and privacy, running entirely within the client environment where high-volume, sensitive work demands it.

We design for environments in which the resulting work must withstand external scrutiny, including regulatory review, industry standard adherence, audit, deposition, and cross-examination. An agent’s output—and the process that produced it—must be explicable to an auditor, regulator, opposing counsel, or board and must operate within enterprise security and policy. Our teams combine AI engineering, data science, and industry consulting to design each agent to operate within a client’s operational and regulatory constraints.

Our Approach to Agentic Development

We deliver composable, end-to-end solutions with measurable business value. We design each solution to operate within your systems of record, under your governance, and with a defined business case and measures of success established before any build.

Every engagement follows a common lifecycle:

  • Opportunity assessment and scoping. We identify the workflows suited to agentic automation, classify their risk, and define the business case and measures of success before any build.
  • Agent design and architecture. We design the solution, select the model composition and tools, and plan integration with existing systems of record.
  • Build and integration. We develop custom agents and connect them to operational, accounting, case management, clinical, or eDiscovery environments, without requiring re-platforming.
  • Evaluation and pre-deployment testing. We measure performance and failure modes, test against defined criteria, and produce the evaluation record that supports deployment.

Maintaining Agentic AI Solutions

How the solution is operated and maintained after deployment depends on the engagement model you choose:

  • Managed solution. BRG deploys, monitors, and operates the solution on a governed platform. We maintain the agents, manage cross-system integration, and handle versioning as models and requirements change. You receive the business outcome—throughput gains, cost savings, quality improvements—measured against the agreed criteria, with human-in-the-loop controls and a complete operating record maintained throughout.
  • Solution + platform. The same governed platform is deployed in your environment, together with the initial solution. Your teams can compose additional solutions on the same foundation, reusing the institutional context, evaluation records, and operating history that accumulate over time. Each subsequent solution is faster to stand up and more straightforward to defend. BRG provides training, documentation, and ongoing support, so your teams can build with confidence while we remain available to assist at any point.

We can deliver either model as a managed service or SaaS (software as a service) depending on your operating preferences and regulatory requirements.

Qualities of Successful Agentic AI Infrastructure

Many agents perform well in demonstration but fail under the conditions of production use and external review. The agents that withstand those conditions share a common set of qualities, and we build for them from the outset. Deeper assurance, governance frameworks, and independent review sit within our AI Governance & Risk offering. Click to learn more.

The Governed Composition of an AI Agentic System

No single model is suited to every task. Frontier model APIs offer considerable reasoning capability but are broadly available, and used in isolation they leave accuracy, privacy, performance, and cost largely on the vendor’s terms.

We design agentic systems as governed compositions, selecting the appropriate engine for each task across four dimensions: accuracy, privacy, performance, and cost.

  • Closed-source frontier models where the depth of reasoning justifies the cost.
  • Open-source and fine-tuned models where control, data locality, or economics take priority.
  • Purpose-built small language models that operate entirely within the client environment, for high-volume tasks such as classification, extraction, routing, and review, where speed and confidentiality are most significant.

Each model is bound to governed memory, controlled tools, and a documented evaluation record. Context, corrections, and outcomes accumulate within the client’s systems and boundaries rather than on a vendor’s platform, and no workflow depends on a single provider.

Individual models are becoming interchangeable components. The governed composition carries the client’s institutional context and a defensible operating record, accrues value over time, and remains with the client.

What this Means for Clients

Governed agents allow organizations to adopt AI more quickly, because the results withstand review. This approach delivers:

  • Throughput gains that withstand examination beyond pilot conditions.
  • A standing, evidence-based response to security questionnaires, audits, and regulatory inquiries.
  • Agents that connect to existing systems of record and lines of accountability, extending institutional control rather than circumventing it.
  • An operating record that renders each subsequent deployment faster to approve and more straightforward to defend.

Every governed run produces evidence. Over time, that evidence becomes a reusable foundation for broader and more consequential autonomy.

Experience and Impact of an Agentic AI Developement Solution

BRG is helping clients achieve measurable gains in productivity and quality through custom AI development. Our work spans financial services, healthcare, legal, and regulated industries where accuracy and auditability are non-negotiable.

In healthcare, our team has built an Epic App Orchard–integrated AI application that delivers real-time recommendations directly inside clinicians’ EHR workflows, embedding decision support at the point of care. In financial and operational settings, we have enhanced ERP and accounting systems such as SAP with tailored AI modules that automate complex tasks without requiring costly re-platforming. For legal and investigative teams, we have integrated AI-driven analytics into industry-standard eDiscovery platforms such as RelativityOne, enabling smarter document review and classification in an environment trusted by courts, government agencies, and legal departments.

BRG and Agentic AI Development

BRG’s Agentic AI Development solution is led by professionals who work across data science, software engineering, and industry consulting. Across healthcare, financial services, legal, construction, telecommunications, and technology, our professionals understand the mission-critical systems and the compliance requirements that apply. We design agents to log their actions, manage sensitive data, and meet regulatory standards in contexts ranging from clinical operations to banking compliance. We maintain active relationships with leading technology providers, and our platform-agnostic approach means we integrate with existing systems and minimize disruption to current technology investments.

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