Shoppers Returning to Their Earlier Pandemic Behaviors

A recent report from BRG Retail finds that “Consumers are retrenching in the face of the delta variant of the coronavirus” and “are falling back into their cautious pandemic ways,” including shopping online more.

Darren Morrison comments, “We don’t see these problems easing up before the holidays, so retailers will need to be creative in how they attract shoppers given the strain on popular items.”

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