Paul Osborne applies more than twenty years of operations improvement experience to healthcare provider clients including hospitals, health systems, academic medical centers, and physician practices. He has held senior leadership positions with some of the largest healthcare consulting and financial advisory firms in the United States.
Mr. Osborne is a recognized national expert in healthcare performance improvement, having assisted both financially distressed and financially stable hospitals in improving their operating margins. He has extensive experience advising and implementing performance improvement solutions to healthcare provider clients as they overcome complex financial challenges. He has successfully led some of the country’s largest and most complex hospital performance improvement engagements.
Representative examples of Mr. Osborne's engagement experience include:
- Led a comprehensive performance-improvement engagement for a major academic medical center with over $2 billion in annual net revenues. The engagement focused on reducing cost by approximately $125 million through traditional performance-improvement methodologies around labor cost and supply cost, as well as leading-edge clinical redesign and revenue-cycle improvements.
- Served as the chief implementation officer leading a financial turnaround for a three-hospital health system in Virginia. With a focus on cost reduction and improvements in revenue cycle processes, he led the organization to a $25-million operating margin improvement and returned the system to profitability.
- Led a major performance improvement engagement for a $1-billion health system in the mid-Atlantic. Targeted improvements focused on labor cost reduction, supply and purchased service cost reduction, revenue-cycle improvements, length-of-stay reductions, reductions in physician expenses, savings in human resource expenses, and revenue improvements from improved clinical documentation. He helped the organization achieve a combined $53 million in improvements.
University of San Diego
BBA, Business Economics, 1989
Huron Consulting Group (Wellspring Partners)
2006 - 2011
2001 - 2006
Advisory Board Company
2000 - 2001
1994 - 2000
BRG professionals collaborated with a Texas Level I trauma center ED to assess department operations and optimize staffing patterns.
BRG professionals collaborated with a 410-bed, not-for-profit hospital in the northeastern US to optimize its case management department and improve LOS and status management.
A three-hospital (2,310-bed) academic health system had achieved strong operating margins for many years but was concerned with the impact of healthcare reform and state budget cuts on future performance.
Three-hospital WCHN, a community-based academic health system, had achieved strong operating margins, but the hospital tax levied by the state significantly impacted financial performance.
A four-hospital community health system had achieved strong operating margins for many years and was dominant in its primary service area, but was concerned with the impact of healthcare reform and state budget cuts on future performance.
News & Insights
- BRGApril 8, 2020
- ACHE (American College of Healthcare Executives) ManagementAugust 2019
- California Management Review 58(4)Summer 2016
Seminars & Speaking Engagements
- January 23-25, 2020
- February 24-27, 2019
- July 28-31, 2015
- October 9, 2014
- September 24-26, 2014
- January 10, 2013
News & Commentary
- Becker's Healthcare PodcastApril 28, 2020
- BRG press releaseJuly 9, 2019
- Modern HealthcareJuly 9, 2019
- Becker's Hospital ReviewMay 17, 2019
- BRG press releaseMay 14, 2019
- Modern HealthcareMay 11, 2019
- The DayMay 16, 2014
- Healthcare Risk Management 35(3)March 2013
- Press releaseSeptember 20, 2011