Challenges in Nurse Staff Recruiting and Retention: Impact on Safety, Quality and Efficient Patient Throughput


August 25, 2021

American College of Healthcare Executives

Neil Faux and Lori Jeffers discussed challenges in nurse staff recruiting and retention and their impact on safety, quality, and efficient patient throughput. The panelists, including a health system senior nurse executive and a health system senior human resources executive, provided firsthand experience on the challenges they have faced and effective strategies to mitigate the nurse staffing crisis.

Learning Objectives

  • Examine the impact of staffing challenges on patient throughput
  • Identify trends in the national nursing shortage
  • Explore short- and long-term strategies for engaging and retaining staff
  • Discover new concepts and tactics in nursing recruitment


  • Neil Faux, SPHR, SWP, Managing Director, BRG
  • Lori Jeffers, RN, MHA, MPA, Associate Director, BRG
  • Lisa Vail, DNP, RN, NEA-BC, Senior Vice President Patient Care Services/System Chief Nursing Officer, Bryan Health
  • Mike Wukitsch, SPHR, SHRM-SCP, Chief Human Resources Officer, Lee Health
  • Moderator: Bill Orrell, MBA, MSN, RN, Managing Director, BRG

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