Case Study

ProHealth Care Outpatient Clinical Documentation Integrity Implementation

June 1, 2024

ProHealth Care, the largest healthcare provider between Milwaukee and Madison, Wisconsin, is a community-based specialty and primary care health system that treats more than 400,000 patients per year. The system includes two critical care hospitals, a surgery center, fifteen primary care clinics, rehab services, home healthcare, inpatient and outpatient hospice, and a network of one thousand physicians.

With the shift of services from inpatient to outpatient, ProHealth sought to expand its Clinical Documentation Integrity (CDI) program across the continuum of care. Focused on deploying resources to the areas that would yield the greatest financial and quality impact, leadership partnered with BRG’s CDI experts to target CDI in the emergency department (ED) and physician clinics.

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