Case Study

Length-of-Stay Management

BRG professionals collaborated with a 410-bed, not-for-profit hospital in the northeastern US to optimize its case management department and improve length-of-stay (LOS) and status management. At the onset of the engagement, the hospital’s Case Management department wasn’t being led by a director. There was no role delineation between RN and Social Work case managers. The case managers’ primary focus was to oversee discharge planning. At the time, the hospital’s average LOS was 1.21 days over the CMS geometric mean LOS (GMLOS) benchmark for the population, resulting in 11,000 annualized excess days, and an estimated financial opportunity of $6.9 million.

BRG professionals provided an interim Case Management director and a Care Transitions team to collaborate with the existing Case Management department, Nursing, Physician, Ancillary department, and Executive Leadership to implement new processes to improve hospital throughput and reduce excess days.

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