Annette Munson

Representative examples of Ms. Munson’s engagement experience before joining BRG include:

• Interim director of revenue cycle operations, overseeing legacy AR closeout and post go-live AR management during conversion for two hospitals and twenty-five primary and specialty care physician practices. During her tenure, the client:
  • Reduced DNFB from $17 million to $8 million within four months of go-live
  • Increased cash to pre go-live baseline within six months of go-live
• Project director for comprehensive revenue cycle assessment and assisted with the client’s implementation of $6 million to $10 million portfolio of initiatives, including pre-arrival processing, strategies for improving self-pay payments and bad debt recoveries, cash acceleration, and denial reduction
• Project lead assisting with the client’s reduction of medical necessity write-offs for a 1,200+ bed university health system and identification of $3 million in net revenue improvement through system enhancements, coding workflow revisions, and provider education
• Project manager responsible for providing implementation services in support of $3.9 million in net revenue improvement and cost-saving initiatives, including transcription outsourcing, denial write-off reduction, and vendor contract renegotiation
• Revenue cycle subject-matter expert in clinical-fiscal integration with a focus on quality reporting and reimbursement, care facilitation, and clinical documentation.
• Led operational improvements in utilization management with an emphasis on staff education and training on revenue cycle fundamentals