Mara Mitchel is a director in BRG’s Health Analytics Practice. She is a healthcare business and operations management professional with experience impacting and driving business and technical strategy, direction, and success of an organization. In her over twenty years of experience, she has held leadership positions in operation roles at both pharmacy benefit managers (PBMs) and pharmacies. Leveraging this experience, she provides expert advisory services focusing on operations, operational efficiencies, compliance, oversight and management of claims processing systems, and health policy to healthcare clients including pharmaceutical manufacturers, industry trade organizations, PBMs, pharmacies, and health plans. She also uses this industry experience to provide insight and analysis related to litigation and investigations.
Ms. Mitchel is adept at developing system solutions, translating business requirements into IT deliverables, and leading cross-functional company projects, systems integrations, and teams. She has built and managed claims processing systems, system quality assurance, encounter processing, eligibility and card fulfillment, benefit plan administration, third-party payment and reconciliation, medical records, and client reporting. She has also played an integral role in Medicare Part D operations, including the launch of a Medicare Part D Prescription Drug Plan (PDP).
Ms. Mitchel has been a member of the National Council for Prescription Drug Programs (NCPDP) since 2001 and served as a member of the Board of Trustees from May 2012 through May 2019. She serves as the chair of a special committee on 340B and as the vice chair of the NCPDP Foundation Strategic Planning Committee. She previously served as chair of the NCPDP Strategic Planning Committee, Finance Committee, and Educational Committee, as well as chair of the Long Term Post-Acute Care work group and the ePrescribing and Related Transactions work group. She has also participated as a member of other committees and task groups.
Johnson & Wales University
BS, Management (magna cum laude)
Boston University, Corporate Education Center
Project Management Certificate
Magellan Rx Management, Inc
SVP, strategic operations
VP, 3rd party operations & client billing services, 2011 - 2014
Director, 3rd party operations, 2008 - 2011
Director, claims operations, 2005 - 2008
Manager, system & client implementation, 2001 - 2005
Project manager, 1999 - 2001
Account manager, 1997 - 1999
NCPDP The Individual Member Excellence (TIME) Award, 2017
News & Insights
- BRG white paperApril 2019
National Council for Prescription Drugs Program
Member since 2001, Board Member since 2012
WBL Women Business Leaders of the US Health Care Industry Foundation
Member since 2016
HBA Healthcare Businesswomen's Association
Member since 2017