Tracy Raines

Tracy Raines is a director in BRG’s Healthcare Performance Improvement practice and has over twenty-five years of revenue-cycle operations experience.

She has developed, implemented, and managed the efficiency and effectiveness of revenue-cycle operations, health information management, coding, and data governance.

Over the last six years, while serving as the interim vice president of Revenue Cycle Services for two healthcare systems, Ms. Raines oversaw twin operational turnarounds adding $30 million to the health systems’ bottom lines increasing annual net patient services revenue by 1.5 percent to 2 percent.  In addition to front-end and back-office host system conversions, she has led teams that successfully implemented ICD-10 and functional and personnel outsourcing; and created and implemented denial mitigation and management strategies.