Terri Marshall has over thirty years of experience in the healthcare industry.
She has hands-on experience in operational environments including hospital case management, quality, revenue cycle, physician group practice, private home healthcare organization, accreditation, and patient registration. She provides leadership with a focus on hospital culture, helping complex departments identify and address problems while improving outcomes. Ms. Marshall assists in facilitating change in a way that promotes continuous process improvement by setting realistic timeframes and encouraging accountability. She is an effective communicator who helps engage, guide, and lead hospital staff toward successful outcomes and optimal practices.
Education
Northern Kentucky University
MS, Leadership and Organizational Change, 2012
AD, Nursing, 1984
Thomas More College
BA, Elected Studies, 1988
AD, Business, 1988