Brian Lande

Mr. Lande experience in financial services covers areas such as:

• Strategy and business model definition
• Distribution and sales management
• Customer experience
• Operating model
• Operational excellence
• Change management and ensuring successful delivery
• Regulatory compliance and risk management

Mr. Lande previously held senior leadership positions at a Big Four Irish bank, with roles directing customer experience, direct sales, strategic planning, and change management. He also previously led the establishment of a new banking practice at a major outsourcing firm, targeting clients in Ireland and internationally.

Employment History

OSG Outsource Group, Ltd
Director of Banking
2013 – 2014

Bank of Ireland Group
Head of Business Design
2009 – 2012
Head of Strategy and Planning, Customer Operations
2008 – 2009
Head of Direct Sales
2006 – 2008
Head of Customer Programme
2002 – 2005

Professional Affiliations

Institute of Banking

Irish Management Institute

Project Management Institute

Community/Civic Involvement

Down Syndrome Ireland